Mushroom spores USA is here to be the friends of the customer before anything else . We do care very much about your safety and satisfaction . That is why we have a 100% money back guarantee in our refund policy for customers who are not satisfied with any of our products or services . Please kindly send an email to info@mushroomsporesusa.com and request for a refund , if your order is within the 30 days mark . Your request shall be processed by our staff immediately and a refund will be made to you if valid .